Top 10
Software Apps
Best Apps Reviews 2019
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monday.com
8.5/10

monday.com

monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape their workflows and projects, code-free, with a platform that adapts to shifting needs quickly, liberates teams from manual grunt work, and connects teams in a collaborative work space.
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Nifty
8.9/10

Nifty

Nifty is a remote collaboration hub designed to manage projects, goals, communications, and teams all in one place.
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Nifty is a remote collaboration hub designed to manage projects, goals, communications, and teams all in one place.
Ease of Use
8.8
Features
9.0
Value for Money
9.5
Customer Support
9.3
PROS:
  • Userfriendly platform.
  • Drag and drop interface
  • Easy to create checklist in the project
  • Easy to tag another team member to project board.
  • Distribute the tasks evenly.
  • Ability to organize all tasks easily.
CONS:
  • Integration with other tools.
  • Too many boards made it difficult to locate tasks quickly.
  • Notification system.
  • Could have much improved features.
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Trello
8.7/10

Trello

Trello is a project management application that utilizes Kanban boards (which represent projects), cards (which represent tasks), and lists (which can be used to track the statuses of different projects) to move tasks or organize your resource materials in real-time.
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Trello is a project management application that utilizes Kanban boards (which represent projects), cards (which represent tasks), and lists (which can be used to track the statuses of different projects) to move tasks or organize your resource materials in real-time.
Ease of Use
8.5
Features
9.1
Value for Money
9.5
Customer Support
9.2
PROS:
  • Userfriendly platform.
  • Drag and drop interface
  • Easy to create checklist in the project
  • Easy to tag another team member to project board.
  • Distribute the tasks evenly.
  • Ability to organize all tasks easily.
CONS:
  • Integration with other tools.
  • Too many boards made it difficult to locate tasks quickly.
  • Notification system.
  • Could have much improved features.
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Jira
8.5/10

Jira

Jira Software is a product of Atlassian, a global public company with headquarters in Sydney. Jira was initially released in 2002 as a pure issue tracking software for software developers.
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Jira Software is a product of Atlassian, a global public company with headquarters in Sydney. Jira was initially released in 2002 as a pure issue tracking software for software developers.
Ease of Use
8.5
Features
9.1
Value for Money
9.5
Customer Support
9.2
PROS:
  • Easy to Use.
  • Ability to find, record, and track bugs.
  • Suits agile methodology..
  • collaboration is very easy..
  • Improved Project Visibility
  • Seamless integration with other tools.
  • Easy project planning
  • Personalize your workflow
CONS:
  • Expensive.
  • Difficult to setup.
  • User interface is not intuitive.
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realbooks
8.5/10

RealBooks

RealBooks is one of the best feature-packed cloud-based accounting software for all types of businesses.  Realbooks is a Cloud-based accounting software that simplifies things for both businesses and accountants.
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RealBooks is one of the best feature-packed cloud-based accounting software for all types of businesses.  Realbooks is a Cloud-based accounting software that simplifies things for both businesses and accountants.
Ease of Use
8.07
Features
9.1
Value for Money
8.9
Customer Support
9.2
PROS:
  • Easy to Use.
  • User friendly interface.
  • Cloud Based.
  • Document management
  • Branch accounting
  • Multiple GST
  • User Permissions
CONS:
  • GST json based filing. Currently it supports excel utility.
  • Entries via excel can be improved.
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Deputy
8.9/10

Deputy

Deputy is an end-to-end cloud based employ scheduling, time tracking and managing platform.
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Deputy is an end-to-end cloud based employ scheduling, time tracking and managing platform.
Ease of Use
8.9
Features
8.7
Value for Money
8.9
Customer Support
8.7
PROS:
  • Easy to Use.
  • Customer Support.
  • User friendly interface.
  • GPS enabled live tracking.
  • Integrates with other tools.
  • User friendly mobile app.
  • Support multiple users.
  • Lunch and Rest Breaks
  • Reporting
CONS:
  • Issues with some features.
  • Issues with Customer Support.
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T Sheets
8.9/10

T Sheets

TSheets is a cloud-based time tracking and scheduling platform. It was Founded in 2006 by Matt Rissell and Brandon Zehm with its headquarters in Eagle, Idaho.
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TSheets is a cloud-based time tracking and scheduling platform. It was Founded in 2006 by Matt Rissell and Brandon Zehm with its headquarters in Eagle, Idaho.
Ease of Use
8.9
Features
8.7
Value for Money
8.9
Customer Support
8.7
PROS:
  • Easy to Use.
  • Customer Support.
  • User friendly interface.
  • GPS enabled live tracking.
  • Integrates with other tools.
  • User friendly mobile app.
  • Support multiple users.
  • Lunch and Rest Breaks
  • Reporting
CONS:
  • Issues with some features.
  • Issues with Customer Support.
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IMsupporting
8.9/10

IMsupporting

IMsupporting is a web based live chat support software, which is designed for websites and eCommerce sites of all sizes.
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IMsuppritng is a web based live chat support softwares which is designed for websites and ecommerce sites of all sizes.
Ease of Use
8.9
Features
8.7
Value for Money
8.9
Customer Support
8.7
PROS:
  • Easy to setup.
  • Customer Support.
  • User friendly interface.
  • Real-time monitoring.
  • Offline messages.
  • Automatic routing.
  • Unlimited live chats.
CONS:
  • Customer support.
  • Some functionalities missing when compared to its peers.
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paldesk
9.1/10

Paldesk

Paldesk is a live chat and omni-channel communication software that helps businesses to interact with website visitors and customers to resolve their queries.
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Paldesk is a live chat and omni-channel communication software that helps businesses to interact with website visitors and customers to resolve their queries.
Ease of Use
9.0
Features
8.8
Value for Money
9.2
Customer Support
8.9
PROS:
  • Easy to use interface.
  • Customizable interface.
  • Automated response system.
  • Tickets.
  • Escalation.
  • OmniChannel Integration.
  • Smart Chat Routing.
CONS:
  • Whatsapp integration.
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salesforce sales cloud
Salesforce Live Agent is a live chat application that can be embedded in any website or application to interact with website visitors.
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Salesforce Live Agent is a live chat application that can be embedded in any website or application to interact with website visitors.
Ease of Use
9.3
Features
9.2
Value for Money
9.2
Customer Support
8.8
PROS:
  • Easy to setup.
  • Real-Time Live Chat Support.
  • Multilingual Support.
  • Track agent performance.
  • Easily to manage workloads.
  • Customer Profile.
  • Customer Chat Sneak Peak.
  • Chat routing.
  • Agent Queue Monitoring
CONS:
  • Available as an addon to Salesforce service cloud only.
  • Expensive.
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LiveAgentlogo
9.1/10

LiveAgent

LiveAgent is an ultimate helpdesk support solution to handle customer queries and support through multiple channels.
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LiveAgent is an ultimate helpdesk support solution to handle customer queries and support through multiple channels.
Ease of Use
9.1
Features
8.9
Value for Money
9.0
Customer Support
8.8
PROS:
  • Easy and simple interface.
  • Ticketing software integration.
  • Customization.
  • Ip phone line configuration.
  • Multichannel integration.
  • Live Chat.
  • Social Media integration.
  • Performance tracking.
CONS:
  • Whatsapp integration.
  • Need to improve google maps integration.
  • Users report outdated interface.
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freshchatlogo
9.3/10

FreshChat

FreshChat is a coud-hosted chat application that helps to effectively interact with customers in all types businesses of any scale.
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FreshChat is a coud-hosted chat application that helps to effectively interact with customers in all types businesses of any scale.
Ease of Use
9.0
Features
9.3
Value for Money
9.2
Customer Support
8.5
PROS:
  • Easy to setup.
  • Real-time intuitive dashboard.
  • Chatbots for automated messages.
  • Segmentation of queries.
  • In-app campaigns.
  • Customer Satisfaction Score.In-app Support.
  • Private notes.
  • Push Notifications.
  • Message Channels.
CONS:
  • Users feel a bit expensive.
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