LiveAgent is an ultimate helpdesk support solution to handle customer queries and support through multiple channels. It is equipped with numerous features like universal inbox, automated ticket routing, real-time chat, proactive chat invitation, hybrid ticket stream, Performance Reports, Email templates, social media integration, Voice integration, call recording and many more.
LiveAgent has been trusted by more than 10,000 companies to manage their customer support effectively. It is a cloud based platform available in 39 languages. LiveAgent customer support solutions fits all businesses of any scale. There are plenty of options to scale to the required features that are required for the business.
No need to have multiple licences for different types of websites. With one licence embed separate chat buttons, contact forms, or knowledge base portals for your different brand websites. Thus all your support channels can be managed under one roof. LiveAgent can seamlessly integrate with the business softwares to facilitate the communication and workflow among various departments in an organization.
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